AXOX Web Solutions
AXOX

Privacy Policy

Last updated: February 2026

1. Data Controller

AXOX Web Solutions ("we", "us", "our") is the data controller responsible for your personal data collected through this website (axoxweb.com). For any data protection inquiries, contact us at hello@axoxweb.com.

2. Information We Collect

We collect information in two ways:

  • Information you provide: Name, email address, company name, website URL, and project details when you submit our contact or audit forms.
  • Automatically collected data: If you consent to analytics cookies, we collect anonymous usage data (page views, browser type, device, approximate location) through Google Analytics.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

  • Consent (Art. 6(1)(a)): For analytics cookies — we ask for your explicit consent before activating Google Analytics.
  • Legitimate interest (Art. 6(1)(f)): For responding to your inquiries and providing services you request.
  • Contract performance (Art. 6(1)(b)): For fulfilling projects and services you have engaged us for.

4. How We Use Your Information

  • To respond to your inquiries and provide project quotes
  • To communicate about projects you have hired us for
  • To improve our website and services based on usage patterns
  • To send occasional updates about our services (only if you opt in)

5. Cookies and Analytics

We use Google Analytics (GA4) for anonymous traffic analysis. Analytics cookies are not set until you explicitly accept them through our cookie consent banner.

  • Essential cookies: None — this site does not use cookies for functionality.
  • Analytics cookies: Google Analytics (_ga, _ga_*) — only activated after your consent. Used to understand traffic patterns.

You can withdraw your cookie consent at any time by clearing your browser's local storage or cookies for axoxweb.com.

6. Information Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted service providers who assist in operating our website and services, subject to data processing agreements:

  • Google LLC — analytics (Google Analytics)
  • Cloudflare, Inc. — hosting and CDN
  • EdgeSubmit — form submission processing

7. International Data Transfers

Some of our service providers (including Google and Cloudflare) process data in the United States and other countries outside the European Economic Area (EEA). These transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, and the EU-US Data Privacy Framework where applicable.

8. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected:

  • Contact form submissions: Retained for up to 12 months after our last communication, then deleted.
  • Analytics data: Google Analytics data is automatically deleted after 14 months.
  • Client project data: Retained for the duration of the engagement plus 24 months for support purposes.

9. Data Security

We implement industry-standard security measures to protect your personal information. All data transmitted through our forms is encrypted via HTTPS/TLS. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

10. Your Rights Under GDPR

If you are in the European Economic Area (EEA) or the United Kingdom, you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your personal data.
  • Right to restrict processing: Limit how we use your data.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interest.
  • Right to withdraw consent: Withdraw consent at any time (e.g., cookie consent).

To exercise any of these rights, email hello@axoxweb.com. We will respond within 30 days.

11. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In the EU, you can contact the data protection authority in your country of residence. A full list is available at edpb.europa.eu.

12. Third-Party Links

Our website may contain links to external sites (including axoxhub.com, our free tools site). We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. If changes are material, we will notify you via our cookie consent banner or website notice.

14. Contact

If you have questions about this privacy policy or wish to exercise your data rights, contact us at hello@axoxweb.com.